38% of organizations have currently adopted a control tower solution due to COVID-19. Whereas 31% of organizations have accelerated their investments in control tower applications due this pandemic. -Fast Forward, Rethinking supply chain resilience for a post-COVID world, Capgemini Aug - September 2020.
COVID-19 has caused a massive ripple effect in global supply chains resulting in increased pressure on delivery businesses. There is a growing need to monitor and analyze specific KPIs to make supply chains efficient.
With increased inflow of customer orders, a central hub like a supply chain control tower has become the need of the hour.
Control tower is an application that captures data during all processes of the supply chain. It is a centralized hub that tracks deliveries in real-time and controls supply chain operations from end to end. It helps logistics businesses to stay connected, informed and flexible in last-mile delivery operations.
Improves collaboration among delivery partners
Helps to manage ad-hoc orders efficiently
Makes it easier to predict delivery constraints
Enables delivery businesses to reduce avoidable costs
Offers early and updated alerts to ongoing operational issues
Triggers proper internal and external communication
Lack of visibility
Difficulty to allocate tasks to drivers
Accurate on-ground insights helps plan deliveries easily, and Quickly reroute delivery schedules when ad-hoc orders are included, improving on-time delivery rates.
With real-time data processing and predictive analytics, it enables better decision-making in the last-mile logistics. Comprehensive insights result in cost reduction and improve logistics efficiency.
Equips fleet managers with crucial information on last-mile like delivery time, fuel consumption, rider location, vehicle speed etc. This information helps them devise strategies that maximize drivers’ productivity.
Offers end-to-end visibility on orders, drivers or 3PL operators. Helps delivery companies to maintain promised SLAs and improve the overall quality of delivery.
The biggest challenge in last-mile delivery is to balance costs and customer expectations. A tool like control tower application helps businesses to quickly adapt to customer expectations and save logistics costs.
Locus’ control tower application offers a hawk-eye view of the entire supply chain and helps businesses gain better operational control on on-ground resources. It enables businesses to take corrective actions, resolve inconsistencies and improve their overall delivery process
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