# Order Management Software

Locus Order Management Software helps enterprises automate and optimize daily dispatch operations across pickups, deliveries, cancellations, failed deliveries, and returns.

Built with advanced algorithms, it schedules orders efficiently while maintaining SLA adherence and maximizing resource utilization across first-, mid-, and last-mile fulfillment.

## Intelligent Order Management for Scalable Fulfillment

Locus enhances daily dispatch operations from order capture through delivery using powerful automation. Businesses can automatically schedule daily pickups and deliveries in the most efficient way, while adhering to service-level agreements and maintaining high fleet and resource utilization.

### Reported Impact

- **81%** time saved in planning efforts
- **27%** cost savings on ground resources
- **19%** reduction in shipping lead time
- **95%** increase in SLA adherence
- **38%** reduction in WISMO contacts

## Track Order Fulfillment From Beginning to End

### Orchestrate the Fulfillment Lifecycle

Automatically move orders through customizable stages, helping deliveries stay on track even when exceptions occur on the ground.

### Streamline Fulfillment Across All Miles

Use custom fulfillment workflows for operations such as order consolidation and intelligent sorting at any stage of the journey, including first-mile, mid-mile, and last-mile fulfillment.

### Secure Fulfillment Across Every Leg

Maintain secure delivery workflows with real-time chain-of-custody updates processed at every stage of order fulfillment.

### Scale Fulfillment With Integrated Order Processing

Use an advanced rule engine to automatically schedule and dispatch thousands of deliveries daily across captive, contracted, or carrier fleets.

### Automate Cancellations and Failed Deliveries

Process failed deliveries, returns, and cancellations with minimal human intervention.

### Provide Post-Purchase Flexibility

Give customers the flexibility to select preferred delivery slots before or after confirming an order.

### Manage Exceptions With Flexible Planning

Add or re-sequence deliveries easily through an intuitive drag-and-drop interface.

### Use Enriched Order Manifests

Maintain detailed logs of order activity across planning, execution, and other fulfillment stages.

### Improve Customer Experience Across Fulfillment Channels

Provide customers with real-time fulfillment updates, capture special delivery instructions, and collect feedback through questionnaires.

## Trusted by Leading Brands

Locus is trusted by leading brands across 30+ countries, including Nestlé, Unilever, Blue Dart, Bigbasket, and Philip Morris International.

Locus is backed by Ingka Group, the world’s largest IKEA retailer."