--- title: "This Indonesian Food Giant Reached 95% On-Time Delivery with Locus" id: "12340" type: "post" slug: "this-indonesian-food-giant-reached-95-on-time-delivery-with-locus" published_at: "2023-10-25T07:50:53+00:00" modified_at: "2025-09-02T11:41:05+00:00" url: "https://locus.sh/blogs/this-indonesian-food-giant-reached-95-on-time-delivery-with-locus/" markdown_url: "https://locus.sh/blogs/this-indonesian-food-giant-reached-95-on-time-delivery-with-locus.md" excerpt: "Key Takeaways For over four decades, FKS Group has carved out a robust presence in South-East Asia’s business landscape. A legacy enriched by global outreach in sourcing, manufacturing, refining, logistics, and more, one of the reasons for FKS Group’s diverse..." taxonomy_category: - "Blog" taxonomy_post_tag: - "Case Study" - "Fleet Utilization" - "On Time Delivery" --- #### [Blog](https://locus.sh/blogs/category/blog/) # This Indonesian Food Giant Reached 95% On-Time Delivery with Locus [Siddhesh Raut](/author/siddhesh/) Oct 25, 2023 4 mins read ## Key Takeaways - Real-time fleet tracking and visibility transformed FKS Group’s operations, replacing manual coordination methods and enabling proactive management of delivery delays across 11 warehouses. - Advanced routing optimization and capacity management helped FKS maximize fleet utilization, reducing the need for additional vehicles while handling increased order volumes. - Implementation of precise geocoding and intelligent routing algorithms improved FKS’s on-time delivery rate from 85% to an impressive 95%, addressing challenges of traffic and address accuracy. - Locus’s Driver Companion App streamlined proof of delivery processes and provided real-time updates, enhancing operational transparency and driver efficiency across FKS’s extensive logistics network. For over four decades, FKS Group has carved out a robust presence in South-East Asia’s business landscape. A legacy enriched by global outreach in sourcing, manufacturing, refining, logistics, and more, one of the reasons for FKS Group’s diverse business growth is its strong commitment to logistics and infrastructure and a profound understanding of regional market dynamics. It’s no surprise that their supply chain is nothing short of massive, dynamic, and complex. With the magnitude of such operations comes inherent challenges. ## Enhancing Visibility Across Operations Imagine the uphill task of several fleets navigating between 11 warehouses. Before working with Locus, the FKS team struggled with real-time fleet tracking. Coordinating such a vast fleet meant dispatchers manually calling up manufacturing plant heads and drivers on phone or instant messages. The result? Delays and tangible customer dissatisfaction. Locus’s Dispatch Management Platform brought a shift from this opacity, ushering in efficiency and transparency. With integrations with intelligent fleet tracking, FKS Group’s dispatchers are now able to monitor the status and estimated arrival time for each vehicle in real-time. This enhancement esures timely interventions in case of anticipated delays at the warehouse. Arrasyidi Harahap, FKS’s Logistics Operations Head, comments on the transformation, “Locus’s Dispatch Management System didn’t just provide a solution—it changed the way we operate.” ## Maximizing Optimal Fleet Utilization Growth often brings new challenges. For FKS, escalating order volumes directly translated to a spike in vehicle demands. As their fleet routes weren’t being optimized, trucks often made drops without leveraging their full capacity, which meant extra vehicles to meet growing demand. The need was clear: better utilization to ensure efficient operations. With Locus’s routing and capacity management solutions, FKS achieved just that. By ensuring precise order allocation, each truck’s potential was maximized, drastically reducing the need for additional vehicles. ## Setting New Standards in On-time Deliveries The improvement FKS’s on-time delivery rate was hindered by inherent challenges. Manual routing methods were susceptible to unforeseen delays, from vehicles getting stuck in traffic congestion to the hassles of inaccurate addresses. Such challenges often disrupted the smooth, timely flow of goods from warehouses to customers. Locus’s state-of-the-art routing system, powered by its advanced algorithms, and its geocoding capabilties, tackled these issues head-on. Address ambiguities were swiftly transformed into precise geolocations. The result? A formidable jump in FKS’s on-time delivery success rate, touching an industry-best 95%, up from 85%. ## Empowering The Frontline Every link in the logistics chain is crucial. FKS recognized that while they had a skilled driving workforce, there were issues around transparency and task efficiency. Without real-time statuses, stakeholders from warehouse managers to dispatchers were occasionally uninformed about deliveries. Such gaps led to inefficiencies like duplicate shipments and added costs. Furthermore, drivers often found it hard to manage daily tasks like deliveries and scheduled stops, leading to suboptimal delivery performance and a dearth of insight into driver efficiency. Locus’s Driver Companion App proved invaluable. This tool provided drivers with real-time updates and also streamlined the Proof of Delivery (POD) process (capturing customers’ digital signatures), instantly shared with the dispatcher, ensuring a seamless and transparent operational flow. With its remarkable growth trajectory, FKS has firmly established itself as a leader in Indonesia. Equipped with the Locus [Dispatch Management System](https://locus.sh/) , FKS is poised to scale even greater heights in South East Asia. **************Want to turn your last-minute delivery challenges into triumphs?************** [Schedule a Demo](https://locus.sh/schedule-demo/?utm_source=blog&utm_medium=blog-cta&utm_campaign=BlogDemo) MEET THE AUTHOR Siddhesh Raut An endlessly curious reader and writer. When not working, Siddhesh also loves taking long walks, learning something new, and cooking the occasional curry. ### Related Tags: [Case Study](https://locus.sh/blogs/tagged/case-study/) [Fleet Utilization](https://locus.sh/blogs/tagged/fleet-utilization/) [On Time Delivery](https://locus.sh/blogs/tagged/on-time-delivery/) [https://locus.sh/blogs/fourth-quarter-comebacks-how-dispatchers-handle-last-minute-deliveries/](https://locus.sh/blogs/fourth-quarter-comebacks-how-dispatchers-handle-last-minute-deliveries/) #### [Blog](https://locus.sh/blogs/category/blog/) ## [Fourth Quarter Comebacks: How Dispatchers Handle Last-Minute Deliveries](https://locus.sh/blogs/fourth-quarter-comebacks-how-dispatchers-handle-last-minute-deliveries/) [Lakshmi D](https://locus.sh/blogs/author/lakshmilocussh/) Oct 19, 2023 Learn how dispatchers can handle last-minute deliveries with the same finesse as NFL quarterbacks orchestrating fourth-quarter comebacks. [Read more](https://locus.sh/blogs/fourth-quarter-comebacks-how-dispatchers-handle-last-minute-deliveries/) [https://locus.sh/blogs/unlocking-asias-last-mile-maturity/](https://locus.sh/blogs/unlocking-asias-last-mile-maturity/) #### [Blog](https://locus.sh/blogs/category/blog/) ## [InFocus Webinar: Decoding the Secrets of Asia’s Last-Mile Maturity](https://locus.sh/blogs/unlocking-asias-last-mile-maturity/) [Lakshmi D](https://locus.sh/blogs/author/lakshmilocussh/) Oct 25, 2023 Key Takeaways In the competitive world of e-commerce and supply chain management, ensuring timely and efficient product deliveries can be the difference between a repeat customer and a missed opportunity. But what really is the magic behind these seamless deliveries? The key lies in understanding and optimizing the concept of ‘last-mile maturity.‘ To help businesses […] [Read more](https://locus.sh/blogs/unlocking-asias-last-mile-maturity/) ## This Indonesian Food Giant Reached 95% On-Time Delivery with Locus - Share - [Print](javascript:window.print()) - [Download](#) - [Schedule a Demo](https://locus.sh/schedule-demo/) ### Is your team spending more time on fixing logistics plan than running the operation? - Agentic transportation management from order intake to freight settlement - Route optimization built on 250+ real-world constraints - AI-driven dispatch with automatic execution handling 20%Cost Reduction 66%Faster Planning Cycles [Schedule a demo](/schedule-demo/) Insights Worth Your Time #### [General](https://locus.sh/blogs/category/general/) ## [Locus 2026 US Consumer Survey: Generative AI isn’t Just Changing How Consumers Shop, it’s Breaking the Demand Patterns US Retail Was Built On](https://locus.sh/blogs/generative-ai-shopping-effect-retail-fulfillment-operations-locus-q2-2026-consumer-survey/) [Ishan Bhattacharya](https://locus.sh/blogs/author/ishan_locus/) May 29, 2026 #### [General](https://locus.sh/blogs/category/general/) ## [Embedded vs Bolted-On AI: The Architecture Question European Logistics Buyers Are Asking](https://locus.sh/blogs/embedded-vs-bolted-on-ai-european-logistics-platform-architecture-business-benefits/) [Aseem Sinha](https://locus.sh/blogs/author/aseem_locus/) May 21, 2026 #### [General](https://locus.sh/blogs/category/general/) ## [Hybrid Fleet Management: How Owned, 3PL, Gig, ICE, and EV Capacity Actually Operate at Most Enterprises](https://locus.sh/blogs/three-workforce-fleet-reality-owned-3pl-gig-drivers/) [Aseem Sinha](https://locus.sh/blogs/author/aseem_locus/) May 7, 2026 #### [General](https://locus.sh/blogs/category/general/) ## [US Returns Hit $850 Billion in 2025: Why US Retailers Are Restructuring Reverse Logistics in 2026](https://locus.sh/blogs/850-billion-us-returns-ai-routing-reverse-logistics-2026/) [Ishan Bhattacharya](https://locus.sh/blogs/author/ishan_locus/) May 7, 2026