--- title: "Locus Identified as a Representative Vendor in the 2022 Gartner® Market Guide for Last-Mile Delivery Technology" id: "9901" type: "post" slug: "locus-identified-in-gartner-for-last-mile-delivery-technology" published_at: "2022-12-21T11:22:58+00:00" modified_at: "2025-09-10T12:47:29+00:00" url: "https://locus.sh/blogs/locus-identified-in-gartner-for-last-mile-delivery-technology/" markdown_url: "https://locus.sh/blogs/locus-identified-in-gartner-for-last-mile-delivery-technology.md" excerpt: "Locus positioned as a Representative Vendor in the 2022 Gartner Market Guide for Last-Mile Delivery Technology Solutions, and for the third consecutive time." taxonomy_category: - "Gartner" taxonomy_post_tag: - "Gartner" - "Gartner Market Guide" - "Last Mile Delivery Technology" - "Last-mile Delivery" --- #### [Gartner](https://locus.sh/blogs/category/gartner/) # Locus Identified as a Representative Vendor in the 2022 Gartner® Market Guide for Last-Mile Delivery Technology [Team Locus](/author/team-locus/) Dec 21, 2022 5 mins read ## Key Takeaways - Major organizations are enhancing last-mile capabilities to provide Amazon-like experiences, driven primarily by customer experience demands and operational efficiency needs. - Last-mile delivery technology must address six key business drivers: customer experience, visibility, cost optimization, service differentiation, automation, and transportation sustainability. - The shift from B2B to B2C business models requires logistics operations to transform from cost centers into revenue generators through enhanced delivery efficiency. - Locus’s dispatch management platform enables real-time tracking and route optimization across 30+ countries, helping enterprises achieve more deliveries per day while reducing total miles driven. We are thrilled to announce that Locus has been identified as a Representative Vendor in the **2022 Gartner® Market Guide** for **Last-Mile Delivery Technology Solutions**. This is our third consecutive year of being listed as a Representative Vendor in Gartner® Market Guides. Speaking on the development, **Nishith Rastogi**, Founder and CEO, Locus said,*“Explosive e-commerce growth, high consumer expectations, and surging delivery costs have all necessitated the demand for technology solutions to transform last-mile operations from a [cost center to a revenue generator](https://locus.sh/blogs/locus-ceo-talks-last-mile-potential-as-revenue-driver/) . As a comprehensive, real-world-ready final mile [dispatch management software](https://locus.sh/dispatch-management-software/) , Locus is uniquely positioned to optimize delivery orchestration and enhance the customer experience across diverse use cases, industries, and geographies. We think, our recognition in the Gartner Market Guide for Last-Mile Technology Solutions validates our efforts in revolutionizing global last-mile logistics.”* [Locus](https://locus.sh/) was also previously recognized in [2022 Gartner® Hype Cycle™](https://locus.sh/blogs/gartner-lists-locus-as-last-mile-delivery-solution-vendor/) for Supply Chain Execution Technologies and Hype Cycle for Smart City Technologies and Solutions and as a Representative Vendor in 2021 Gartner® Market Guide for [Vehicle Routing](https://locus.sh/blogs/what-is-vehicle-routing/) and [Scheduling](https://locus.sh/blogs/what-is-route-scheduling/) and Last-Mile Technologies. > [Locus Identified as a Representative Vendor in the 2021 Gartner® Market Guide for Vehicle Routing and Scheduling and Last-Mile Technologies ?](https://locus.sh/blogs/gartner-identified-locus-for-vehicle-routing-scheduling-technology/) ## **A real-world-ready Dispatch Management Platform for last-mile excellence** According to the Gartner Market Guide, *“The aspirations of many organizations to provide an Amazon-like experience combined with the continued evolution of unified commerce operations is driving many organizations to enhance their last-mile capabilities. The main business drivers for which organizations are considering last-mile technology are* - *Customer experience* - *Visibility* - *Cost optimization and operational efficiency* - *Service differentiation* - *Automation* - *Transportation sustainability* - *Change of business models, putting more emphasis on B2C.”* To that end, we think Locus is a real-world-ready dispatch management platform that helps enterprises transform their last-mile logistics operations. It is being implemented by more than 200+ clients across 30+ countries globally to power more than 650 million deliveries. Locus helps transform logistics that is typically seen as a cost center to a revenue generator through [route optimization](https://locus.sh/route-optimization/) , live tracking, and efficient resource utilization across multiple fulfillment channels and models. The platform can help make every delivery more efficient than the last, which results in more deliveries per day and fewer miles on the road. The platform also equips the workforce for excellence, enables companies to scale with lower emissions and bring sustainable growth. The five key modules of the platform are [Order Management](https://locus.sh/order-management-software/) , [Dispatch planning](https://locus.sh/dispatch-planning-software/) , [Hybrid Fleet Management](https://locus.sh/fleet-management/fleet-management-software/) , [Track and Trace](https://locus.sh/fleet-management/fleet-tracking-software/) , and the ever-important [Insights and Analytics](https://locus.sh/dispatch-management-software/logistics-analytics-insights/) . We are proud to count Unilever, Nestle, Bukalapak, The Tata Group, and BlueDart as some of our valued customers. ## **A comprehensive final mile platform** Enterprises, whether they are e-commerce companies, retail brands, 3PLs or home services can gain unparalleled visibility of order fulfillment across channels with the platform. It allows them to scale with new functionalities in no time by onboarding modules as and when they require, drastically reducing the deployment time of new, API-ready solutions on the ground. The platform acts as a single source of truth, with its various solutions constantly communicating with each other. This makes the flow of information, right from planning to execution, seamless for better decision-making. Decision-making and not just visibility with intuitive user experience are at the core of Locus’ dispatch management platform. The client interface of the platform is designed to help digitize and automate all aspects of the last-mile fulfillment process including the experience that the end consumer receives. From capturing an [order to its final delivery](https://locus.sh/blogs/order-to-delivery-in-the-last-mile/) and helping manage any returns, the status of every delivery can be optimized and tracked in real time. Our interface, which is based on our extensive experience with our 200+ implementations, is highly personalized and configurable to meet the diverse use cases and requirements of different industries and geographies. All of this makes for quick deployment of a platform already rich with global-local customizations for Locus’ clients. One of the most advanced analytics platforms powered by AI and ML allows for intuitive dashboards to meet both operational needs and aid in strategic planning. All hygiene features on alerts and notifications can also be automated to pre-empt delays at any stage of the fulfillment process. --- **Sources:** Gartner, [Gartner Hype Cycle Research Methodology](https://www.gartner.com/en/research/methodologies/gartner-hype-cycle) Gartner, “Market Guide for Last-Mile Delivery Technology,” Oscar Sanchez Duran et. al, 13, December 2022 Gartner, “Hype Cycle for Smart City Technologies and Solutions, 2022,” Bettina Tratz-Ryan, Bill Finnerty, 22 July 2022. Gartner, “Hype Cycle for Supply Chain Execution Technologies, 2022,” Dwight Klappich, 27 June 2022. Gartner, “Market Guide for Vehicle Routing and Scheduling and Last-Mile Technologies,” Oscar, Sanchez Duran, Bart De Muynck, Carly West, 13 December 2021. **Gartner Disclaimer** Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. MEET THE AUTHOR Team Locus Written by the Locus Solutions Team—logistics technology experts helping enterprise fleets scale with confidence and precision. ### Related Tags: [Gartner](https://locus.sh/blogs/tagged/gartner/) [Gartner Market Guide](https://locus.sh/blogs/tagged/gartner-market-guide/) [Last Mile Delivery Technology](https://locus.sh/blogs/tagged/last-mile-delivery-technology/) [Last-mile Delivery](https://locus.sh/blogs/tagged/last-mile-delivery/) [https://locus.sh/blogs/achieve-last-mile-excellence-with-better-logistics-teams/](https://locus.sh/blogs/achieve-last-mile-excellence-with-better-logistics-teams/) #### [In Focus Webinars](https://locus.sh/blogs/category/webinar/) ## [In Focus: Achieve Last Mile Excellence by Handling Your Logistics Teams Better](https://locus.sh/blogs/achieve-last-mile-excellence-with-better-logistics-teams/) [Prateek Shetty](https://locus.sh/blogs/author/prateek_locus/) Dec 19, 2022 Take advantage of the last-mile market growth rate by leveraging technology to understand customer behavior and achieve positive business outcomes. [Read more](https://locus.sh/blogs/achieve-last-mile-excellence-with-better-logistics-teams/) [https://locus.sh/blogs/how-retailers-in-us-step-up-customer-delivery-experience/](https://locus.sh/blogs/how-retailers-in-us-step-up-customer-delivery-experience/) #### [Retail & CPG](https://locus.sh/blogs/category/retail-and-cpg/) ## [How Retailers in the US Can Step Up Their Delivery Game](https://locus.sh/blogs/how-retailers-in-us-step-up-customer-delivery-experience/) [Prateek Shetty](https://locus.sh/blogs/author/prateek_locus/) Dec 23, 2022 Modern customers now want faster and customized delivery experiences, and logistics technology is revolutionizing the way retailers do business in the US. [Read more](https://locus.sh/blogs/how-retailers-in-us-step-up-customer-delivery-experience/) ## Locus Identified as a Representative Vendor in the 2022 Gartner® Market Guide for Last-Mile Delivery Technology - Share - [Print](javascript:window.print()) - [Download](#) - [Schedule a Demo](https://locus.sh/schedule-demo/) ### Is your team spending more time on fixing logistics plan than running the operation? - Agentic transportation management from order intake to freight settlement - Route optimization built on 250+ real-world constraints - AI-driven dispatch with automatic execution handling 20%Cost Reduction 66%Faster Planning Cycles [Schedule a demo](/schedule-demo/) Insights Worth Your Time #### [General](https://locus.sh/blogs/category/general/) ## [Locus 2026 US Consumer Survey: Generative AI isn’t Just Changing How Consumers Shop, it’s Breaking the Demand Patterns US Retail Was Built On](https://locus.sh/blogs/generative-ai-shopping-effect-retail-fulfillment-operations-locus-q2-2026-consumer-survey/) [Ishan Bhattacharya](https://locus.sh/blogs/author/ishan_locus/) May 29, 2026 #### [General](https://locus.sh/blogs/category/general/) ## [Embedded vs Bolted-On AI: The Architecture Question European Logistics Buyers Are Asking](https://locus.sh/blogs/embedded-vs-bolted-on-ai-european-logistics-platform-architecture-business-benefits/) [Aseem Sinha](https://locus.sh/blogs/author/aseem_locus/) May 21, 2026 #### [General](https://locus.sh/blogs/category/general/) ## [Hybrid Fleet Management: How Owned, 3PL, Gig, ICE, and EV Capacity Actually Operate at Most Enterprises](https://locus.sh/blogs/three-workforce-fleet-reality-owned-3pl-gig-drivers/) [Aseem Sinha](https://locus.sh/blogs/author/aseem_locus/) May 7, 2026 #### [General](https://locus.sh/blogs/category/general/) ## [US Returns Hit $850 Billion in 2025: Why US Retailers Are Restructuring Reverse Logistics in 2026](https://locus.sh/blogs/850-billion-us-returns-ai-routing-reverse-logistics-2026/) [Ishan Bhattacharya](https://locus.sh/blogs/author/ishan_locus/) May 7, 2026